5 Ways to be a Great Handmade Customer

5 ways to support and promote artists, crafters and small handmade businesses
If you have ever purchased a handmade item at a craft fair or online, on behalf of all artists and crafters, I would like to say, THANK YOU!!

It is very difficult to build a profitable business selling handmade goods. Artists put a lot of time, money, energy and soul into their creations and trust me, every customer is appreciated.

But did you know there are a few quick and easy ways to be a great customer and support crafters and artists both before and after your purchase?

1. Ask Questions

If you have questions about the size, color, materials, shipping, etc., ask the artist BEFORE making your purchase. They can give you information that will help you decide if their creation is right for you.

2. Celebrate Opening Day

When your handmade creation arrives, let the artist know.

If there are any problems with your purchase, let the artist know. Most crafters take great pride in their creations, want you to be 100% satisfied, and will work to make things right if you are not pleased with their product. However, some problems can be difficult to resolve if you don't contact the artist in a timely manner.

3. Leave a Thoughtful Review

Marketplaces like Etsy, Amazon Handmade, Zibbet, and Storenvy may use reviews as part of the algorithm that decides where an artist's items rank in searches so it is very valuable when customers leave a positive review.

You can also use your review to help address concerns that other buyers may have. For example, when I purchased a large art print I was worried that it may be bent or crumpled during shipping. When I reviewed the item, I was happy to say that my product was beautifully made and also carefully packaged in a plastic sleeve between pieces of thick foam board. That is much more helpful to other buyers than just saying the item was nice.

4. Share a Picture on Facebook

Snap a picture of your purchase being used in its new home and share it on the artist's Facebook page. Not only does this let the artist know that their work is appreciated, it also helps them reach new customers.

5. Tag the Artist

When you share a picture of the item on Facebook or any other social media, if possible, tag the artist. That way they will be automatically notified of your post. Also many artists are proud to share posts showing that their customers are happy customers.

Money can't buy happiness, but it can buy handmade and that's almost the same thing. Thank you so much for supporting small handmade businesses.



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The Chilly Dog: 5 Ways to be a Great Handmade Customer
5 Ways to be a Great Handmade Customer
5 ways to support and promote artists, crafters and small handmade businesses.
The Chilly Dog
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